This agreement regulates the sales, delivery, and return conditions of the digital services you purchased through the Falyade platform in accordance with the requirements of the Consumer Protection Law No. 6502. Please read this text carefully before purchasing services.
Last Updated: 28.02.2026
This agreement has entered into force by being approved electronically between Falyade Consulting Services offering services through the Falyade platform on the one hand (hereinafter referred to as "Falyade") and the real or legal person purchasing digital services through the platform on the other hand (hereinafter referred to as "Buyer" or "User").
The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation regarding the sale and performance of digital interpretation and consultancy services (astrology, tarot, intuitive interpretation, etc.) ordered electronically by the Buyer through Falyade's website or mobile application.
The purchased service is a coffee fortune-telling interpretation, tarot interpretation, or intuitive personal interpretation service solely for entertainment and personal development purposes. These services are based on subjective evaluations; they do not include medical, psychological, legal, or financial counseling and do not guarantee a definitive result or realization on these matters.
The fee for the service received is the amount shown on the platform at the time of the order. Payments are securely collected in cash by credit card or debit card through contracted and licensed payment institutions (Virtual POS).
Following the successful approval of the payment transaction, the purchased digital interpretation service is delivered electronically to the Buyer's registered profile in the system or the contact address provided within the delivery period specified on the platform (within 1 hour at the latest).
In accordance with Article 15, paragraph 1, subparagraph (ğ) of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation ("Contracts for services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer"); the Buyer does not have the right of withdrawal.
If the performance of the service has started or the digital content has been presented, no cancellation or refund can be made. The user accepts and declares in advance that they know this situation and that they do not have the right of withdrawal during the purchasing process. The service is provided again or a refund process is initiated only if the service cannot be provided at all due to a system-related technical failure.
In any dispute that may arise from the implementation or interpretation of this agreement, the Consumer Arbitration Committees and Consumer Courts in the settlement of the Buyer or Falyade are competent within the monetary limits announced every year by the Ministry of Customs and Trade.
The Buyer is deemed to have read, understood, and accepted all terms of this agreement when they make the payment transaction through the platform.