Privacy Policy

This privacy policy explains how personal data collected through the Falyade application is collected, used, protected, and stored. By using our application, you are deemed to have accepted the terms stated in this policy. Please read this text carefully to learn about the security of your personal data.

Last Updated: 28.02.2026

Privacy Policy

1. Collected Information

As Falyade, we collect your contact information such as name, surname, e-mail, phone number, and service-specific information such as date, time, and place of birth, completely voluntarily shared by you, in order to best perform the spiritual consultancy services (astrology, tarot, etc.) we offer you. Credit card and debit card information entered for payment transactions in purchases made through our platform is never kept or stored in our system; transactions are carried out directly over the secure infrastructure of licensed payment institutions.

2. Use of Information

Your collected personal data is processed solely for the purposes of providing the services you requested, performing payment transactions, improving user experience, managing communication processes, and fulfilling our legal obligations. Falyade attaches the highest level of importance to the privacy of user information and strictly does not use your data outside of these specified purposes.

3. Sharing of Information

Personal data belonging to our users is not sold, rented, or shared without permission with third parties or institutions for commercial purposes under any circumstances. Your data may only be shared with our payment infrastructure providers, which are mandatory for the performance of the service, and with the relevant government authorities within the framework of legal obligations if officially requested by the authorities in accordance with the current legislation.

4. Cookies and Tracking Technologies

Cookies are used to make our platform work more efficiently, remember user preferences, and analyze website traffic. Cookies are small text files saved on your device. You can prevent or limit the use of cookies by changing your browser settings; however, this may affect the full functionality of some features on our site.

5. Data Security

Falyade takes comprehensive up-to-date technological measures to ensure your cyber security. An SSL (Secure Socket Layer) security certificate is used on our site to guarantee the security of user data and payment transactions. In this way, the data flow between your browser and our servers is encrypted, protected, and unauthorized access is prevented.

6. Retention Period

Your personal data is safely stored in our systems for the period required by the processing purposes or until the legal retention periods stipulated in the relevant e-commerce and internet broadcasting legislation expire. Upon expiration of the legal periods, your data is permanently deleted, destroyed, or anonymized.

7. User Rights

Falyade users have the right to get information about their processed data, update, correct, object to processing, and request its deletion. Our users can contact us at any time to exercise these rights.

8. Changes

Falyade reserves the right to update this Privacy Policy without prior notice in line with developing technology, newly offered services, or changes in legal regulations. The changes made become effective on the date they are published on our website.

9. Contact

For your questions or requests regarding our privacy policy, please contact us through our contact page.